Techical support is a critical element of the overall user experience and it is also very important for the product experience with quick operation and high performance. In this respect technical service is one of the important part of the technical support.
Our technical service team aims for operation of your equipment with high efficiency for more than ten years. If service is needed, we provide you with quick and competent support and ensure that your product can be used for long term with high performance.
In this respect it is required regular maintenance and repair for the product under use. During troubleshooting and repairs original spare parts are used for your equipment.
For that reason our service departmant provide you quick support on the Repair and Maintenance services for:
- Fujikura, Fiber Optice Splicing Machines and Speciality application Equipment
- AFL, Optical Time Domain Reflectometers (OTDR) and other Test and Measurement Equipment
At your first contact we do our best to solve your problems remotely and if the problem is not solved on field, we request the equipment to be shipped to our Service Center and fix the problem with the equipment in our Service Center. The turnaround time for repair is about 24 hours after receiving the equipment to our Service Center. We do give our 7/24 technical support to our customers which they have bought the products from us.
Register your Fujikura or AFL product here for future service requirements and notifications from our company:
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